If you are already a customer of Tibnor, you can start using our customer portal once you have received your login information. To get your login details, you need to apply for this here. After you have submitted your application, we will send you the information within a few days.
For those of you with an account in the customer portal, you can click on your name and then click on contact customer support. Then your question is sent directly to your personal sales contact. Alternatively, you can contact us via chat, email or phone and we will help you.
For those of you with an account in the customer portal, you can click on your name and then click on contact customer support. Then your question is sent directly to your personal sales contact. Alternatively, you can contact us via chat, email or phone and we will help you.
For those of you with an account in the customer portal, you can click on your name and then click on contact customer support. Then your question is sent directly to your personal sales contact. Alternatively, you can contact us via chat, email or phone and we will help you.
We no longer support the Internet Explorer browser (version 11 or earlier) as this is an old browser that is no longer maintained by Microsoft and does not work with modern web technology. Therefore, we recommend using one of the following browsers instead: Google Chrome, Mozilla Firefox, Microsoft Edge or Apple Safari.
Click on "Log in" at the top right of the page. Enter your email address and password. If you do not have login information, click "Become a customer" in the main menu to create a new account.
Click on "Log in" at the top right of the page. Then click on the link "Forgot your password?" and follow the instructions. Then new login details are sent to the e-mail address you selected when you registered.
Tibnor creates consignee, that you can then select before submitting your order. If you want to create a new consignee, contact us via chat, email or phone and we will help you. For those of you with an account in the customer portal, you can click on your name and then click on contact customer support. Then your question is sent directly to your personal sales contact.
If you have received an order confirmation, you can not make changes on your own. Contact us via chat, email or phone and we will help you. For those of you with an account in the customer portal, you can click on your name and then click on contact customer support. Then your question is sent directly to your personal sales contact.
Yes, you can add specific transport and labeling requirements, e.g. requirements for crane truck.
Cancellations can only be made in accordance with the applicable terms of sale. Contact us via chat, email or phone and we will help you. For those of you with an account in the customer portal, you can click on your name and then click on contact customer support.
Via order status, you can retrieve order recognition, quotation, delivery note, invoice and certificate.
If you already know in advance which item numbers to order, you can use the Quick order function. You use it by logging in to the portal and going to your shopping cart.
Inside the shopping cart, enter the desired item number and click on "check item number". If the item number is correct, the product will appear and you can easily add it to your shopping cart. A perfect way to work when ordering several products from an already predetermined list.
You who have your own article numbers can also match these with Tibnor's article numbers. This means that you can use the Quick order function with your own article numbers and the right product will appear. If you want to match your article numbers, contact us by email or phone and we will help you.
In logged-in mode, you can see your company-specific prices after you have filled in the desired quantity. Cost for packaging and shipping will be added.
Log in and click on your name and then click on "My overview". Under "My overview", click on the link "Download price file". Then click on the Tibnor-Pricelist button. The file is downloaded to your Downloads.
Then open your Excel application on your computer and open a new workbook. Then go to the data tab and select there From text and select the file you just downloaded and click on import. The text import wizard opens.
Then perform the following steps:
You indicate on each order line if a certificate is desired. You can then download the certificate in the order status page.
Only companies can shop at Tibnor.
Suppliers send invoices to autoinvoicedk@tibnor.com.
For other questions related to suppliers, please refer to bookkeeping@tibnor.com. You as a supplier can also download and read our Instructions to Suppliers..
Our staff is on site to help you with your questions.
Contact usAre you sure you want to clear configuration?
We are pleased that you want to become a customer with us. In order for you as a business customer to be able to shop from us, you need to apply for a customer account.
*Note that we only sell to business customers, unfortunately not to private individuals. Applications without an organization number will not be processed.